OUR COMMITMENTTo Cleanliness
With the COVID-19 situation still evolving, and with the associated questions prompted by the virus, we wanted to share with you the steps we are taking to keep our guests and team members safe and healthy, as that is the number one priority for our hotels and company.
Guestrooms and
Public Space Care- -Our housekeeping team does a thorough clean ensuring all surfaces are cleaned utilizing hospital-grade disinfectant, paying special attention to high-touch areas such as phones, door, cabinet and bathroom handles, light switches, coffee maker buttons, and countertops.
- - Your health and safety are of utmost importance to us, so in an effort to limit contact during your stay, daily housekeeping service will not be provided automatically. If you would like to request housekeeping service, please contact us at 541-743-4099 or by email at fdk@innat5th.com. For stays that are a bit longer, we will provide housekeeping service automatically on the 3rd day of your visit
- - Frequently utilized items (TV remote, pen, ice tongs, wine bottle opener and note pads) are sanitized.
- - All deliveries will be made via the contactless butler pantry in each guestroom.
- - Hand sanitizing stations abound
INSPECTOR OF housekeep award
AAA Inspector ´s Best Of HousekeepingIntroduced in 2019, AAA’s "Inspector's Best of Housekeeping" award recognizes AAA-inspected hotels that receive the highest possible scores for cleanliness and condition. Hotels awarded the Inspector’s Best Of Housekeeping designation significantly surpass expectations, as measured during comprehensive, on-site inspections.
Our
Mask PolicyAs of March 12, 2022, the State of Oregon has lifted the mask mandate and mask-wearing in indoor public spaces will be an optional preference. In response to State and Federal guidelines, our team members will no longer be required to wear a mask. Please note that we are dedicated to and respect your comfort, and our team will be ready to wear a mask upon request.
AMENITIES, services
And SanitationThe safety measures and guidelines outlined by local and national health authorities that we are following mean that some amenities and services that are listed online may differ from what we are currently offering. We have listed a few of those changes here, but please contact us for additional information or with any questions you might have. Additionally, we have implemented the following precautionary measures and sanitation standards:
PARKING
Inn at the 5th is a valet parking only property with unlimited in/out at $20 per day/per vehicle
CHECK-IN
We are currently serving complimentary canned beer or wine at check-in. All room keys are sanitized prior to giving them to each guest.
SHUTTLE SERVICE
Shuttle service from and to the airport and within a 4-mile radius of the hotel is available. Please call us at 541-743-4099 to schedule, as transportation is based on availability.
FITNESS CENTER
The fitness center is available.
ROOM SERVICE
Room service is temporarily unavailable. We are accomodating deliveries from local area restaurants.
OUR CANCELLATION
Policy and FAQOur flexible cancellation policy allows reservations to be canceled up to 48 hours prior to arrival. Cancellations within 48 hours prior to arrival* will be charged one-night room and tax.
No shows will be charged first night's room and tax. Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies. If you have any questions regarding your new or upcoming travel plans, please contact us at 541-743-4099.