Welcome

Inn at the 5th Travel Advisory

With the COVID-19 situation still evolving, and with the associated questions prompted by the virus, we wanted to share with you the steps we are taking to keep our guests and team members safe and healthy, as that is the number one priority for our hotels and company.

OUR CLEANLINESS
Our existing housekeeping procedures for cleanliness, hand-washing, and disinfection already go beyond measures that the CDC recommends, including using hospital grade disinfectant and ensuring all surfaces in guest rooms and public spaces are treated daily and between guests. 
Our team has made an even bigger commitment to cleaning all high-touch surfaces more than several times throughout the day, meaning a key focus to complete every hour during our AM and PM shifts. Our current practice and priority is to disinfect all areas including our common areas, elevators, buttons, luggage carts and counters. Please rest assured that these tasks are being performed around the clock even if they may be out of guest sight. 
Additionally, we have installed new hand sanitizer stations in our vestibule, lobby area at our front desks, as well as “back of house” staff locations.

  • SOCIAL DISTANCING

  • We are committed to your safety, as well as the safety of our team members. In addition to all team members practicing social distancing, we have implemented the following:

    • Valet parking is suspended during this time and we are asking all guests to self-park. 

    • While we typically pour a glass of complimentary wine or beer at check-in for our guests, in an effort to eliminate contact with surfaces, we now only have canned beer available. 

    • Only packaged products are available in our pantry at this time. 

We ask that you, our guest, also take all measures possible to maintain a 6 foot or more distance from others as well as observe basic protective measures against the spread of the novel coronovirus. For more information from the World Health Organization (WHO) on how you can take preventative measures, click here.

OUR CANCELLATION POLICY
Some people are hesitant to travel right now, and we understand and respect that. During this time we want to be as flexible as possible with all our valued guests to ensure peace of mind. Our current policy is always to allow reservations to be canceled up to 48 hours prior to arrival. Cancellations within 48 hours of arrival are typically charged for one room night and tax. However, in light of the current situation, we are waiving that fee as we understand this is a fluid situation and personal and business mandated choices and decisions can change quickly during this time. Of course, we always appreciate as much advance notice as possible. If you have any questions regarding your new or upcoming travel plans, please contact 541-743-4099.

Travel Information:
COVID-19 Update
Learn More

Thank You